FAQ

How do I pay an Invoice that was emailed to me?

1. Open email that contains the Invoice sent
2. Click on "My Account". You will be redirected to nhupps.com.
3. Log in to your account
4. Scroll Down, and on the left hand side you will see "My Cart"
5. Click on Checkout, Fill in Required Fields (Shipping Info, Billing Info, Select Shipping Method, Select Payment Method, Check the box that says "By clicking buy....", and then click on "Buy"
6. You will then be redirected to PayPal payment processor, where you enter credit card information. Once you submit your payment information, you will be redirected back to nhsupps.com.

If you have any questions, please contact us at [email protected]

Placing a Pre-Order Purchase for a Product

Sometimes when products are back ordered through manufacturers we allow customers to place pre-orders. We will provide an estimated ship date based on information we receive from our manufacturers. Though it is an estimate, please be advised that it could take longer. If you place a pre-order, we will update you periodically with any new information we receive from our manufacturers. If you have any questions about a pre-order purchase you made, please email us at [email protected] Please provide your name and order number when contacting us. 

*Please note that when purchasing a pre-order, please select the box "Pre-Order", which acknowledges that you are placing an order for a pre-order product, and that you acknowledge the estimated shipping date.